It took some phone calls but they finally send me shelves for a GE PROFILE> What idiots to make shelves that are too small. Notify me of follow-up comments by email. Any ideas on how we might fix this without the expense of a GE service call? 38 items. Perhaps there is a buildup of ice on the mechanism. My water bottles are almost ice! Feb 21, 2020 #1 Model Number PSS26SGRBSS Brand GE Age More than 10 years Hi Everyone, My refrigerator has suddenly stopped working. GE GSH25JSDBSS side-by-side refrigerator parts - manufacturer-approved parts for a proper fit every time! Or, you could just remove the lines and clean them perhaps. GE Electronic Refrigerator Defrost Problem Note: This section applies to all GE side-by-side, some GE top freezer models, and some GE bottom freezer models with main control boards. Set to coldest temp. Worst case is your fridge gets cleaned out, best case you fixed it and it doesn’t cost a dime. The fact this is one of the cheapest GE side by side refrigeratorsdoes not mean it lacks any of the essential features. Please let me know if this ok with you. This sounds like my problem I have GE side by side, removing the bulb didn’t work and when I tried fixing it like the video I couldn’t find the wire. It feels extra cold in the refrigerator area but the freezer is working fine. I left off for about 2 minutes to see if it would reset. Shelves too small in freezer causing them to crash to bottom of freezer. That sound very very similar to the issue fixed in the video. I will check about power outages over that time period. It will tell you quickly if your defrost element is working or not. It then passes through a hose to a pan in the back of the unit where it evaporates. Hello I have the same problem of the hole in the bottom of the freezer not draining. Is this actually a water valve issue and where would this be located on my model? The repair will only continue to work until the freezer goes into the next automatic defrost cycle. We actually found the problem, and it is terribly silly actually. Bought a new icemaker, still doesn’t work. I scheduled a GE Repair call. model sss25kfmd. GE Model GSHL5MGXBELS Refirgerator (approx 5 yrs old). I know the problem after you add the heater kit there isn’t much room to get the parts back together with the wire nuts, etc. That could get things going again. Hi John, My thinking is the seal between the freezer and dispenser failed or the seal allowing water flow failed, leading to the leak. GE Profile Side by Side Refrigerator Reviews GE Refrigerators For Every Kitchen. Manufactured October, 2014 - Present. I have tried over and over to pour hot water and vinegar down it but it just pools. The fix seemed to be: as soon as there are any open spaces in the freezer compartment, I fill them with gallon milk jugs, filled with water. But it takes a few minutes to fill a cup. My GE side by side fridge is not up to par on the fridge side. My only suggestion is that maybe using crimp connectors, sealed with a wrap of electrical tape, would be better than using wire-nuts in the moist environment. I have a Kenmore side by side refrigerator and the freezer wall appears to freeze when it is in the ice- marking mode. Lind: You need a new flapper: either the plastic has broken that holds the rubber gasket of the flapper or the solenoid that closes the door. Schedule Service . The light remaining on could also indicate a gasket problem. Anyway, I changed the filter to a GE factory filter. I finally followed the directions on this site, and discovered that I had a big ice block frozen under the bottom bin, and the drainage hole was blocked. Someone at the following site says that it’s a faulty filter housing assembly. Of course, over time and with normal water pressure, water in the plumbing system will absorb the trapped air. Next. but the real perm fix is the heater kit, I can now run the freezer at coldest possible and get ice every 50 minutes and it never freezes. Do you think it could be the switch?? Download the manual for model GE GSHS6KGZBCSS side-by-side refrigerator. I have a 12 year old GE Monogram side-by-side refr., model# ZISW 360 DMB. They were both very helpful in diagnosing problems with my own GE Profile fridge, so thank you! Why did this happen? The fix was to shut off power for 30 seconds. Freezer would get up to about 35 F and the fridge would be about 65 F. After a day or two, it would start working again and cool properly. Now the issue is the intermittent working of the dispenser. Bad control board. I unclog the frozen part of water, do the turn off push paddle 3 times and the unit cycles and water comes in and ice is made fine. There is a parts search box on our site. I have frost accumulation on my freezer walls or floor. A lightning stroke and it blew out the main circuit board which looks just like a motherboard in a desktop computer. Note: This section applies to all GE side-by-side, some GE top freezer models, and some GE bottom freezer models with main control boards. I guess it is too old. Thanks GE for making a defective/ inferior product and then getting your customers to “fix” the problem at their own expense. Where do I go next? Compare; Find My Store. It sounds like what everyone is describing here. and just pulled the hose 2: and back. He holds a Bachelor of Science in mass communications from Middle Tennessee State University. My GE side by side Profile Model PSS2SHR refrigerator ice maker and water not dispensing. Check for large items, such as trays, platters, food items (like pizza boxes), and ice behind the ice bin that may interfere with door closure. All the lights come on, such as crushed, cubed, water. Nor does it get in the way when making repairs to the water and ice control panel. How do I prevent this from happening again? We never use the dispensers anymore. THANK YOU so much for taking the time to post this video. Since we are leaving on vacation, I did not want to leave a leaky puddle, so called a certified technician. Seems like a control panel issue, right? Great video! Make sure the filter is properly installed. Thread starter salimshady; Start date Feb 21, 2020; S. salimshady Premium Member. Any ideas? thank you so much! You can test this theory. Plug another appliance into your current outlet, and plug the refrigerator in to another outlet. Yikes – You might try and see if you can buy a new door online or just replace the fridge. My water wouldn’t come out for 3 days. Excellent site. In my case I could see that there was corrosion on the wires. The biggest issue has always been a defrosting issue from bad design. The light did work when I would press the lever, so I thought that couldn’t be the problem, oops. The ice maker works fine but the flap will not close after dispensing ice. Perhaps – Check out this video Thanks for your help regarding my GE side by side fridge; same problems as in videos.. My water dispenser was not working due to frozen line in the door. I would try the “just let everything come to room temp” trick first. Yes, water should be fine to drink. The clicking has started a year or so ago. Just read through the list of symptoms below and click on the one that best matches the problem. Lights. What is the problem? GE guys were terrible but another service company was excellent and traced it out to rusted electrical at the base of the refrigerator. I’ve checked that the water supply line is getting water and it is, but it runs up to the filter and doesn’t seem to go any further. I turned the dial up to 9 and it still seems warm. My question: my control panel is displaying the wrong temp readouts. if its built in, I have seen them near the floor, in the front. It worked AWESOME for about 3 weeks. We have a side by side two door almost identical to the one in the video (model number is PSS26SGPASS), and I’m thinking our problem is electrical—possibly broken switches/other components on the dispenser PCB or faulty wiring somewhere. I can’t believe that GE didn’t recall this product and fix it. That is definitely an issue! We now have any empty bucket sitting on top of the fridge to catch the overflow as we never know if either ice or water will stop when we release the lever. Could the circuit board being slowly dying? The only problem I have with the refrigerator is the water pressure isn't very good, but it could be a problem on the house end and not the fridge's fault. Last night I fixed one more water and ice dispenser problem that has driven the kids crazy. My problem with our GE side by side (came with purchased house) is that while the ice maker works fine, the water dispenser has no water coming out.
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